Thursday, July 19, 2012

The panic Button

FlashBack -
Checking email on my phone from my team -
"We are stuck at this point, some dependencies are not getting resolved and the critical project is blocked"
Hit the panic button and call back. The first reaction is "shit, now we are screwed"
Second reaction is to start calling the team and try to figure out a solution (which of course they are already doing).
A realization hits me and I stop thinking about the "problem".
Reached the office and discuss overall strategy for the project and bringing clarity to the road map.
All this while no focus on the problem nor any anxiety about it.
Few hours before the end of day, the issue was resolved in some way.

Now the point here is the "panic button". All of us have a panic button which we hit under different circumstances. We do not realize that this is going to stay "only till it is resolved" ;)

Q: Where is the focus?
A: On the problem

Q: Where should be the focus?
A: On the solution

Learning - When you get hit by a problem, focus on the solution.
One more thing I learned today was "Problems are temporary, Solutions are permanent".